Last updated 14 October 2026
Who is responsible
The controller of your personal data is [Company legal name], [Registered address], [Registration number]. Contact us about privacy through the contact page or at support@beakon.it.com.
This website
The marketing website sets no cookies and uses no analytics or advertising trackers. Fonts are served from our own server. The help assistant runs in your browser and keeps the conversation in your browser’s session storage until you close the tab. It only sends something to us if you choose to open a ticket.
Our web server records standard access logs (IP address, time, page requested, browser type) to keep the service secure. These logs are kept for about 14 days.
What we collect when you buy and use Beakon
| Data | Why |
|---|---|
| Name, email address, password (stored only as a salted hash) | To create and secure your account |
| Billing name, address, country, VAT ID; card brand, last four digits and country; payment status | To take payment, issue invoices and prevent fraud. Full card details go directly to Stripe and never reach us. |
| The URLs, hosts and ports you monitor, check results, incidents, status page content | To provide the Service |
| Alert destinations: email addresses, Telegram chat IDs, webhook URLs | To send the alerts you set up |
| Support messages and the email address you write from | To answer you |
| Sign-in records and an audit log of changes in your workspace | Security, and so admins can see who changed what |
Cookies in the app
The app uses one strictly necessary cookie to keep you signed in, and a second one only if you open a password-protected status page. There are no tracking cookies.
Legal bases
- Contract: providing the Service you bought, taking payment, answering support requests.
- Legal obligation: keeping invoices and payment records for tax and accounting.
- Legitimate interests: keeping the Service secure, preventing fraud and abuse.
Who else processes your data
- Stripe processes payments and issues invoices. Stripe may process data in the United States under the EU Standard Contractual Clauses and the EU–US Data Privacy Framework.
- Our email delivery provider sends account, alert and support emails on our behalf.
- [Hosting provider and country] hosts our servers and databases.
- Telegram receives alert messages, but only if you connect a Telegram chat.
We don’t sell personal data or share it for advertising.
How long we keep it
- Account and workspace data: while your license is active, and for 30 days after it closes.
- Check history: for as long as your package keeps history (30 days to 3 years).
- Invoices and payment records: as long as tax law requires, usually up to 10 years.
- Support conversations: 2 years after the last message.
- Web server logs: about 14 days.
Your rights
You can ask us to access, correct, delete or export your personal data, or to restrict or object to how we use it. Write to us through the contact page; we answer within one month. You also have the right to complain to your data protection authority.
Security
All connections use TLS. Passwords are hashed with scrypt. Payment and email credentials are encrypted at rest. Access to production systems is limited to the people who run Beakon.